Ray's Drugs helps patients start and stay on specialty therapy with benefits investigation, prior auth support, refill coordination, and proactive outreach. Simple for the patient, painless for the prescriber.
Verify coverage, restrictions, copays before anything stalls
Clean, complete submissions — fewer back-and-forths
Proactive outreach, onboarding, and refill reminders
Route questions and changes back to the clinic quickly
Between clinic, payer, and patient — with clean documentation and proactive follow-up.
We investigate coverage details, step-therapy requirements, quantity limits, and payer-specific roadblocks before they stall the start. You get a clear picture of what's needed — early.
We help gather required clinical info and submit clean, complete PAs the first time. Fewer denials, fewer phone calls, fewer delays for everyone involved.
We contact the patient to coordinate delivery or pickup, set expectations for the first fill, and provide counseling. No more patients falling through the cracks.
Proactive outreach and reminders to prevent gaps and avoidable interruptions. We track refill windows, coordinate with the clinic, and keep therapy on schedule.
Benefits, PA, missing docs, or patient coordination — we clear every blocker so therapy starts on time.
Verify coverage, restrictions, copays, and payer requirements before the start stalls.
Coverage clarity fastWe help gather required clinical info and keep submissions clean and complete.
Fewer back-and-forthsProactive outreach and reminders to prevent gaps and avoidable interruptions.
No missed fillsConfirm delivery/pickup preference and set expectations for the first fill.
Smooth first fillRoute questions, monitoring needs, and changes back to the clinic quickly.
Better follow-throughClear notes and status updates so no one is guessing what's happening.
Less chaosClick a medication to see what this support helps with. Informational only — prescribers remain responsible for clinical appropriateness.
Treatment-resistant depression (clinic administered).
Tardive dyskinesia (involuntary movements).
Opioid use disorder (monthly injection).
Opioid use disorder (weekly or monthly injection).
Excess underarm sweating (hyperhidrosis).
AUD / opioid relapse prevention (monthly injection).
Send prescriptions and clinical documentation via fax or your HIPAA-compliant channel.
Prescription and clinical docs reviewed by our specialty team within hours.
We verify coverage, identify restrictions, and flag issues before they cause delays.
We contact the patient to coordinate next steps and confirm delivery/pickup preference.
Counseling, refill reminders, and clinical issues escalated back to the prescriber.
No PHI is collected through this web page.